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Your case files live in your own account. Nothing is shared with anyone unless you export a report yourself.

Scam Case File is a notebook for evidence you collect yourself. It does not listen to calls, read your texts, or look up callers — you type in what happened, and the app keeps it tidy and ready to hand to the people who can act on it.

Your cases

One case per scam. Got a suspicious call or text? Open a case while it is fresh, then add the details as they come.

Case

On a call right now?

Start the timer, then jot timestamped notes while you talk. When you hang up, stop the timer — the call and your notes land on the timeline. Only talk from a device with nothing personal on it, and never let them connect to it.

Timeline

Identifier board

Everything they handed out: numbers, emails, websites, names, payment handles, wallet addresses, remote-access tools they pushed. This is the part investigators can act on.

Evidence vault

Your own files: screenshots, photos, voicemail or call audio you saved yourself, emails, PDFs. Originals are stored exactly as uploaded — never edited. Up to 5 MB per file.

Reporting checklist

Tick each place as you report, and note the date and any reference number they give you.

Send the file

One tap builds the investigator packet for this case: a printable summary plus two spreadsheets (timeline and identifiers). Where each one goes:

• Scammer Payback tipline — email the packet to tipline@scammerpayback.org
• FBI IC3 — file at ic3.gov and attach or paste the summary
• FTC — report at ReportFraud.ftc.gov
• FCC — for robocalls and spoofed numbers, file an informal complaint at consumercomplaints.fcc.gov
• Local police — hand the printed summary to your local department, especially if money was lost or threats were made

Family Shield

Decide these with your family now, while nobody is scared and in a hurry. Fill in what fits and save it here so it is always one tap away.

If a caller claims to be a family member in trouble, ask for the safe word. A scammer will not know it. If they cannot say it, hang up.

The hang-up-and-verify rule

• Hang up. No real bank, agency, or officer will mind.
• Look the number up yourself — on your card, a statement, or the official website. Never use a number the caller gave you.
• Call back on that number. If it was real, they will have your account and the issue right there.

If a call claims a family member is in danger or in jail

• Stay calm — panic is the tool they are using on you.
• Ask for the family safe word. Do not give out information they can use (names, where anyone is).
• Hang up and call the family member directly on the number you already have. Call another family member too.
• If you cannot reach them and it still feels real, call your local police non-emergency line, or 911 if someone may be in immediate danger.
• Never send wire transfers, gift cards, or crypto to free or protect anyone. Real police and courts never take payment that way.
• Open a case here afterwards and write down everything — the number shown, what they said, what they asked for. That file is what investigators need.